+1-855-211-0932 (ID:228810)
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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will show up. It offers elaborate info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of educational videos explaining how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, have a look at our comprehensive FAQ section, which comprises questions asked by actual persons and provides real solutions. We frequently "revamp" our FAQ database with new questions & answers in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of support engineers available 24-7-365 and ready to assist you with any problem. Each support ticket you open will be replied to within sixty minutes (the average ticket response time is only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 228810

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com